The Cumberland Sports Network comprises all aspects of live video, audio, and stats for CU athletics available to the public for home and away Phoenix events. CSN officially launched in 2009-10 and began using its current format in 2011-12 with a partnership with Stretch Internet and WANT 98.9 FM and WCOR 1490 AM locally.
The Cumberland Sports Network features Game Central, a state-of-the-art live video and audio streaming platform used to broadcast Cumberland football, men's volleyball, women's volleyball, men's soccer, women's soccer, men's basketball, women's basketball, wrestling, baseball, and softball games. In 2019-20, the network oversaw a facelift on all video graphics featuring new graphics and scoreboards during online games.
Live video may be accessed for most home games for all of the sports above and is available on any computer, tablet, or smartphone on the Game Central portal. Football, men’s and women’s soccer, men’s and women’s basketball and baseball games may be purchased on a per-game basis or a season package, while volleyball, wrestling (dual matches only), and softball are free of charge.
Live audio is always free of charge and may be accessed on any computer, tablet, or smartphone.
Live stats may also be accessed using the Game Central portal and also with StatBroadcast.com. Links for live stats, video, and audio may always be found for current games and matches on the front page at GoCumberlandAthletics.com.
Links for all video, audio, and stats offered through Stretch Internet may be found on the Game Central portal, while live stats through StatBroadcast.com may be found here.
All video and audio broadcasts are archived on the Game Central portal under the On-Demand tab until the end of the current academic year as well.
Tommy Bryan and Bob Lea return for their 11th full season calling Cumberland football in 2020-21, while Jon Boyce handles play-by-play duties for Cumberland basketball for his sixth full season.
All Cumberland football games may be heard on WANT 98.9 FM and WCOR 1490 AM locally as well as all-conference and postseason baseball contests. Basketball games will be broadcast ONLY on the internet starting with the 2020-21 campaign.
FAQS – Stretch Internet/Game Central Portal
What do I need to access live or on-demand broadcasts?
Desktop computer users will need Flash 10.0 or greater and an Internet connection with a download speed of at least 1.0 Mbps (1,000 Kbps) for video broadcasts and 50 Kbps for audio-only broadcasts. You can measure your connection speed at www.speedtest.net.
How do I access archived broadcasts?
All archived broadcasts will be available in the "On Demand" tab of the portal. Keep in mind that our staff manually edits and prepares most audio archives before they are posted to the portal, so please allow up to 72 hours for those to post. Video archives are generally available almost immediately following the event. Keep in mind that many schools choose not to archive some or all of their events.
Why am I experiencing low-quality audio or video?
If you're experiencing buffering, which occurs when the video or audio continually starts and stops, please ensure you have sufficient bandwidth and computer resources available. Buffering can also occur if there are connection issues on-site, though a message will generally be posted in the portal if this is the case. If you're not experiencing buffering, but encountering other issues, such as pixellated video or distorted audio, there are very likely issues at the originating site. We work proactively with our partners to address these issues and are generally able to resolve them in a timely manner, but certain conditions are outside our control. Please use the "Support Request" link at the bottom of the portal if you're experiencing quality issues and don't see any messages in the portal regarding technical difficulties.
Who do I contact with a complaint about the broadcast production?
If you don't have any issues with the quality but have a complaint about an element of the production, you can use the support request link at the bottom of the portal to contact us. While Stretch Internet does NOT produce the broadcasts and makes no warranties about the content of any broadcast, we can relay your comments or concerns to the school producing the event. Examples of production-related complaints include poor camera operation, mispronunciations, factual inaccuracies, etc.
Can I enlarge the video?
You can choose to enlarge the video by clicking on either of the "View larger" or "View Fullscreen" icons underneath the video player. Keep in mind that the quality of the video may decrease slightly when enlarged. Depending on your hardware, you may be able to output our video streams to your television. Please check your computer and television user manuals for more information.
Can I access broadcasts on my mobile device?
Our streams are currently supported on the iPhone platform, which includes the iPhone, iPod Touch and iPad. Our streams will also be compatible with mobile devices that fully support Flash 10.1 as soon as manufacturers have fully tested and ported the software to their devices. Keep in mind that you still must have sufficient bandwidth available to your device to access our streams. While audio-only streams do not require much bandwidth and can generally playback even over the slower AT&T Edge network, video streams will generally only playback smoothly with a solid 3G or wireless connection.
How do I purchase a passport to access an event?
You can purchase a passport at any time simply by clicking on a "Watch" or "Listen" link, registering for a new account (or signing in to your existing account), and entering your billing address and credit card information. Once your purchase is complete, simply click on the "My Events" tab and you'll be able to access the event up to 15 minutes prior to the scheduled start time. If the event is archived, your purchase also authorizes you to view the event on an on-demand basis.
Is my information secure?
Stretch Internet takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line. When our registration form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layers (SSLs). While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.
What is the refund policy?
Stretch Internet will refund single-event passport fees for live or on-demand audio or video subscriptions in full if, and only if, a) there are confirmed, authenticated issues originating solely with the Stretch Internet services, including network downtime and/or latency, b) the broadcasting partner experiences technical difficulties which result in transmission quality deemed as low or unacceptable by the Stretch Internet support staff, and/or c) the broadcast is canceled or postponed before the completion of the event. Furthermore, the issues outlined above in (a) and (b) must persist for a sustained minimum of fifteen (15) minutes during any broadcast for a refund request to be considered. If the end-user has purchased a season or all-access that includes the event in question, a pro-rated refund will be issued per the end-user’s request. Stretch Internet will attempt to remedy any issues that may be occurring on an end-user’s local computer, mobile device and/or network, but cannot provide refunds should efforts not result in a satisfactory solution. For this reason, end-user's should always access the demonstration audio or video and make sure their systems are compatible with the minimum requirements outlined in the Stretch Internet FAQ section. Furthermore, under no circumstances will a refund be issued if the Stretch Internet technical support staff is not contacted DURING the broadcast so as to allow the support staff a chance to remedy any issues encountered by the end-user in a timely fashion.